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Lost CD?

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I was able to get a response from PTC about a licensing issue - it's an odd process, but appears to have worked.  Someone on here kindly referred me to the appropriate website (which I never would have found by myself!).  Can someone help me now figure out how to get a disc replaced?  I never got to install the Wavelet Toolbox, and now my disc is lost.  How does PTC make us deal with this kind of issue?  Ordinary contact channels appear closed.

 

Thank You Very Much!!!!!!!!

Patti


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